Job Responsibilities:
Supervise the day-to-day functioning of all F&B Service employees, facilities, and sales and costs.
Supervise, coordinate, and direct the prompt, efficient, and courteous service of Food & Beverage in the F&B outlets.
Control and analyze on an on-going basis the quality levels of production, guest satisfaction, operating costs, sanitation, cleanliness, and hygiene.
Create weekly schedules ensuring you maintain adequate staffing levels to meet business demands.
Ensure that the budgeted average spends are achieved on an ongoing basis by promoting a strong sales culture amongst the F&B team.
Ensure that all menus and printed materials for the department are kept current and in appropriate physical presentation as per the hotel guidelines
Control stocks for daily use in F&B outlets to ensure service requirements are met.
Schedule guest reservations and make additional arrangements as needed.
Ensure all staff maintain high level of discipline, are well groomed and always in full uniform. Also ensure service of food and beverage is professional, personalized and in line with the Hotel’s SOPs
Participate in the preparation of the Food & Beverage department budget and goals.
Any other duty as assigned from time to time
Required skills and Competencies:
College Graduate or equivalent experience.
4 years’ experience in F&B Services.
2 years’ of supervisory/managerial experience in a similar role.
Well-organized, detail-oriented and able to multi-task.
Must have effective problem solving/decision making abilities.
Must have excellent verbal and written English communication skills.
Skilled in creating analyzing and understanding reports/budgets.
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