Job Description
The job holder is the leader of food and beverage outlets managing about 100 staff.
The job holder is responsible to train and lead the team, ensuring that the unit is operating according to the Company’s operating standards, systems, policies and procedures.
The job holder has the total responsibility of the unit, managing daily operations, overseeing the financial controls and controlling the profitability.
S/he manages the staff schedule and adapts it in line with activity.
Qualification
Bachelor’s degree/diploma in hotel management/other relevant tertiary qualification;
3 years’ experience in unit management preferably fast food environment;
Good people skills ;
Good communication skills – written and oral;
A passion for customer service;
Ability to motivate and lead a team;
Work in a team environment with minimum supervision;
Good presentation;
Flexibility to work irregular hours/shifts;
Numeracy and literacy skills; and
POS experience (MICROS)
