Job Summary
Receives, Seats guests and manages the seating chart. Monitors restaurant activity to determine seating and dining flow. Responds to guest inquiries and requests in a timely, friendly, and efficient manner. Performs opening and closing duties, as needed.
Key Requirements:
Previous work experience as a Host/Hostess or Waiter/Waitress.
Clear Understanding of restaurant etiquette.
Knowledgeable in health and safety regulations.
Good command and experience in managing reservations.
Ability to Demonstrate customer-service skills and team player
Smart communication skills (via phone and in-person)
Minimum Qualifications
Minimum education:
Diploma / Certificate in Food and Beverage Sales and services
Job Overview
Minimum experience:
Computer literate in Microsoft Window applications and or relevant computer applications required.
Working knowledge of hotel system micros and Material Control.
Language skills: Very good command of written and spoken English, an active listener with high emotional intelligence and Body Language
Required certificates: Relevant F&B Certificate from a recognized institution or Equivalent
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Send your resume to recruitment@gleenairobi.com. Please make sure to indicate the job title you are applying for in the subject line.
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recruitment@gleenairobi.com
