Repairs Technician Senior Analytics Platform Engineer (Remote)

JOB PURPOSE

You ensures swap stock availability by conducting technical repair and testing of M-KOPA faulty products returned to the warehouse, including solar-powered Televisions, solar control units, smartphones, and other assorted accessories.
You will report to the Repairs Team Lead.

Main Responsibilities

You will carry out component analysis of solar control boxes, solar-powered televisions, customized connecting cables, bulbs, torches, solar panels, and smartphones
You will perform the initial screening and quality checks of all M-KOPA faulty devices to identify product failure reasons
You will perform technical repairs of all M-KOPA products using hand tools and power tools
You will improve technical knowledge, especially on new product entries and discovery of new fault codes
You will test and inspect products after repair to identify possible problems that could lead to future product failures
You will refurbish product and “make new” of all repaired products before dispatch to retail outlets
You will maintain equipment by performing regular maintenance checks, replacing parts, or performing repairs to repair equipment such as hand tools and power tools
You will diagnose problems with repair equipment and making recommendations for repair or replacement
You will ensure accurate data capture and tracking of all repaired units, fault codes, and resolutions promptly
You will conduct periodic cycle counts and monthly stock counts
You will observe set Kaizen 6S principles
You will meet the daily set targets of repair products per day to ensure the required swap stock is availed

EXPERIENCE/ SKILLS & COMPETENCIES/ LICENCES & CERTIFICATIONS/ EDUCATION REQUIRED

Education: A minimum Diploma in electronics engineering
Experience: 1 year of professional experience in electronics engineering with relevant repairs experience
Ability to communicate technical information, both verbally and in writing
Well-versed with the systems, tools, and procedures used in testing & failure analysis
Experience using the required software
Good attitude towards acquiring new knowledge
Able to work under pressure and tight datelines
Self-motivated and able to work independently
Good Interpersonal skills
Hands-On experience working with embedded systems

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