Job Specifications
Excellent Communication and Interpersonal Skills
Strong Sales and Negotiation Skills
Organisational and Time Management Skills
Customer Service Focus
Proficiency in Social Media and CRM Software
Added advantage – trained ISO 9001:2015 awareness
Job Summary
Collect and manage rental leads generated through social media platforms.
Qualify leads by conducting initial phone screenings to assess tenant interest and eligibility.
Maintain accurate and up-to-date records of all leads and their progress.
Schedule and coordinate property showings for prospective tenants to be handed over to the Estat Management.
Provide detailed information about available units, amenities and rental terms
Address potential tenant inquiries and objections effectively.
Negotiate lease terms and close rental deals.
Build strong relationships with potential and existing tenants through excellent customer service.
Ensure a positive tenant experience throughout the rental process.
Prepare and process paperwork for tenant applications.
Maintain accurate and organised tenant files.
Assist the estate manager with other administrative tasks as needed.
Qualifications
Diploma or degree in Communication, Marketing and or Business Administration
Previous experience in sales, customer service, or real estate is advantageous.
Excellent communication and interpersonal skills.
Strong organisational and time management abilities.
Proficiency in using social media platforms and CRM software.
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