Relationship Officer – Metropolis

PURPOSE:
To generate revenues from intermediary and client accounts, including upselling and cross-selling. Develop and maintain long-term relationships with intermediaries by making sure they receive requested products and services in a timely fashion.
PRIMARY RESPONSIBILITIES:

Sourcing of business (new & renewal) and servicing intermediary accounts;
Constantly updating intermediaries on new and existing products;
Recruit, train, motivate and retain new and existing intermediaries for business growth;
Liaising with the various departments to ensure timely service delivery to intermediaries;
Preparations of quotations and tenders for delivery to clients and intermediaries;
Collect market intelligence and prepare reports on products and services;
Ensure compliance to the credit control policy through debt collection
Promoting CIC brand;
Ensure all intermediaries trading with CIC are licensed in accordance with IRA guidelines

PERSON SPECIFICATIONS
Academic Qualifications

Bachelor’s degree in Commerce or in a related field
Experience
Up to three (3) years’ relevant experience

Skills and Attributes

Excellent communication and presentation skills
Problem solving skills
Excellent interpersonal skills
Excellent customer care skills
Good analytical skills
Computer literate in MS Office and other office applications

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through:https://cic.co.ke/job-application/clearly indicating the position being applied for.The application should reach us by close of business on 20th January 2022 through. Please note only short listed candidates will be contacted. If you do not hear from us by 11th February 2022 consider your application unsuccessful.N/B: This job advert is open to both internal and external candidates.

Apply via :

cic.co.ke