Purpose of the Job:
The main responsibility of the jobholder will be to Ensure growth in clientele, loan book, deposits, non-funded income and active relationship management of Chamas.
Reports to: Branch Manager
Job Description
Recruitment of new Chama’s and individual customers.
Deposit mobilization both from Chama different entities and from individuals.
Appraise loan proposals for Chama customers and submit for review, approval and disbursement
Customer portfolio management
Maintaining quality loan book
Attending to Chama meetings to cascade bank products and services
Cross-selling of other bank products and services
Liaison with the communities including barazas to bring Rafiki bank brand awareness
Respond to queries related to Chama business and timely resolving of customer issues.
Offering good customer service to all clients.
Any other official duties that may be assigned from time to time
Knowledge; Skills and Experience required for this Role
Bachelor’s degree in a business related field
1-2 years’ experience
MS Office
Interpersonal skills
Organization and planning skill
Networking skills
Attention to details
Analytical skills
Integrity
Confidentiality
Negotiation skills
Presentation skills
go to method of application »
Interested candidates are requested to send their cover letter and CV to hr@rafiki.co.ke quoting the position applied for on the e-mail subject on or before 5th February 2024 at 5:00 pm. Note: “Only shortlisted candidates shall be contacted”
Apply via :
hr@rafiki.co.ke
