PURPOSE:
To generate revenues and maintain relationship from the banking sector.
PRIMARY RESPONSIBILITIES:
Generating new business from the Banking sector;
Servicing existing client Banks;
Training new and existing clients on products;
To attend to customer queries and complaints;
Liaising with the various departments to ensure timely service delivery to the client;
Attend and participate in the various key activities in the department;
Providing timely and accurate quotations within the turnaround times;
Gathering market intelligence to ensure updated product range;
Participate in the preparation of revenue budget;
Follow up to ensure renewals are at the acceptable rate;
Liaising with service providers to ensure timely customer service;
Promoting CIC brand.
PERSON SPECIFICATIONS
Academic Qualifications
Bachelor’s degree in Commerce or in a related field
Professional Qualifications
Certification in either of the following; ACII, AIIK or COP
Experience
Up to two (2) years’ relevant experience
Skills and Attributes
Excellent communication and presentation skills
Problem solving skills
Excellent interpersonal skills
Excellent customer care skills
Good negotiation skills
Computer literate in MS Office and other office applications
Understanding of the working environment /competitors
Apply via :
cic.co.ke
