Jobs Kenya

Regional ICT Officer Job Duties and Responsibilities
To provide first line support on all general and Commission specific software and hardware issues in the regions;
To communicate information on hardware and software issues to corporate ICT Services;
Solve regional ICT issues including remote access, emails and telephone;
To assist in the selection and disposal of redundant ICT Equipment;
To dismantle, move and reassemble ICT equipment as needed and transport ICT equipment to other sites as required;
Provide onsite technical support with hardware and software issues where needed, including travelling to other commission sites in their region of responsibility;
Provide ICT point of contact to all users and third parties for all regional ICT matters, and escalate to ICT at the
Headquarters issues that cannot be resolved locally;
To ensure the maintenance of a healthy, safe and secure working environment through ensuring compliance with health and safety requirements in relation to ICT; and
Implement information security at the regional level as directed by the ICT directorate.
Qualifications and Experience for the Regional ICT Officer Job
Degree in Computer Science or any other equivalent qualification;
Full certification in Networks (e.g. CCNA, CCNP) or Microsoft Certification (e.g. Microsoft Certified Professional) required;
Basic hardware troubleshooting and maintenance strongly preferred;
Three (3) years of relevant industry experience in a busy organization;
Must be a team player, service oriented, eager to learn and pro-active, willing to develop initiatives and stress resistant;
Must be a resident of the Region he/she is applying for and must attach a copy of National Identity card.
Integrity Clearance
In addition to the qualifications set above, the applicants must further meet and get the following clearances:
Ethics and Anti-Corruption Commission (EACC).
Criminal Investigation Department (CID).
Kenya Revenue Authority (KRA).
Director of Public Prosecutions (DPP).
Chief Executive Officer, Higher Education Loans Board.
Professional bodies (where applicable) to which the applicant belongs eg LSK, ICPAK, AAK, IEK etc.
Credit Reference Bureau Africa Ltd or Metropol Credit Reference Bureau.
Security Clearance
All shortlisted applicants may be subjected by the Commission to a security clearance by National Intelligence Service (NIS).
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