Regional HR Coordinator – East Africa

Job Title: Regional HR Coordinator – East Africa
Open to Expatriates: Not Applicable
Location: Nairobi, IHUB, Kenya
Job Description
EA Regional HR Coordinator will join a global team and eight (8) HR country-based HR practitioners whose mission is to ensure a strong HR foundation in support of high quality programs for IRC’s beneficiaries. Under the supervision of the Regional  Human Resource Director and in close collaboration with country program HR and Country Leads, the EA Regional HR Coordinator will: (1) Coordinate EA HR activities across different countries cultivating a “one IRC team” approach that leverages HR economies of scale and benefits from shared learnings; (2) Provide top-tier HR client service and support as the front-line HR focal point for regional staff and country leads; (3) Lead regional HR projects in support of country program strategies, consulting and collaborating with country program and Headquarters stakeholders in the areas of policy and program development, learning and development, capacity-building, compensation, performance management, recruitment and staff care. 
Additionally, this individual as a member of the IRC Global Human Resources team will share responsibility and accountability for the delivery of global initiatives.
The Regional HR Coordinator will provide surge HR support (when needed) and may occasionally serve as Acting HR Lead in a country program.
Key responsibilities

EA HR Coordination

Provide project management, HR analysis and generalist HR support for a diverse region including organizational design input, policy design and team integration activities
Devise HR interventions with a DEI  and staff care lens to address critical HR issues in areas including orientation and on-boarding, training and development, employee relations, recruitment and staff care
Instill a “one IRC team” approach across different countries / borders to ensure HR learnings and best practices are shared on a consistent and regular basis through regular meetings and trainings
Coordinate regional or HQ-led HR activities across the multiple operational hubs
Consolidate and provide analysis and recommendations on monthly and quarterly Strategic HR Metrics in collaboration with the HR Shared Services Comp & Ben and Analytics Manager
Collaboratively design learning and development strategies, programs and tactical projects to address specific needs derived from evidence-based assessments
Foster remote management excellence through modeling of and training on best and innovative practices
Regularly travels to country programs to provide in-person HR leadership, support and/or technical trainings

Regional/International HR Generalist Support

Serve as the “front-line” HR generalist to provide technical HR advice in response to regional staff policy inquiries, requests, basic employee relations issues and exit management
Provide HR orientation for new regional employees and support supervisors in creation of robust on-boarding plans
Support the in-country HR teams in the design and delivery of effective orientation plans to all new incoming International Staff
Design quarterly regional learning and development plans
Create, manage and update regional team organization charts, reports and files
Deliver IRC Way compliance and code of conduct training to all regional staff

HR Project and Program Management

Under the guidance of Regional HR Director, liaise with global focal points in Compensation and Benefits, Talent Management, Talent Acquisition, Gender Equality, DEI, Duty of Care, Employee Relations etc. to devise and deliver initiatives in line with IRC’s Strategy100
When needed, actively participate in the planning, delivery and implementation of global HR initiatives including HRIS, policies and procedures, monthly and quarterly metrics, compensation and benefits and other pilots and programs across the region
Provide day to day support to HR Leads and practitioners with tools, templates, resources and information
Co-ordinate and advance best practices for annual and mid-year performance management across the region
Coordinate IRC’s Talent Management initiatives and programs, utilizing metrics for continuous improvement
Participate in employee engagement action planning and interventions with the aim of improving morale, team cohesion, learning and development and other prioritized areas
Review, analyze and approve country program international job position requests including compensation and organizational review; Provide recommendations, ensuring accuracy and consistency.
Provide ad-hoc surge HR support during emergency and new grant implementation phases when it comes to areas such as recruitment, orientation, etc.
Review and co-design regional and country program HR policies
Contribute to design and facilitation of regional HR Conferences and Capacity-Building workshops
Attend to other requests and projects as assigned by the Regional HR Director

Key Working Relationships: 

Position Reports directly to:  EA Regional Human Resources Director 
 Key Internal Relationships: 

Country program Team: HR Directors, HR practitioners, Country Directors. Senior Management Teams, Deputy Directors, etc.
All Regional staff especially RVP ,  Regional Staff Care Senior Specialist and other Functional Regional Directors and Technical Advisors
HQ HR Team
Other Regional HR Directors and teams: close collaboration with other Regional HR teams on various areas such as Global Recruitment, Employee Relations, Talent Management, Staff Care, etc. 

Key External Relationships:  INGO counterparts; IRC legal counsel; HR associations and networks

Job Requirements

Proven acumen as an HR generalist including 6 – 8 years of experience in the areas of training and development, HR administration, compensation, policies and procedures, employee relations, organizational design and workforce planning
Successful implementation of HR activities at a global or regional level working with multiple stakeholders, across cultures and at a range of organizational levels, and/or comparable HR experience in medium to large country programs ($10 – $50M+, 200 employees+)
Demonstrated success as an HR professional in emergency response, conflict zones and/or humanitarian aid sector strongly preferred. 
Undergraduate study in HR, Business, International Relations or related field is required. MBA is a plus.
Strong track-record of training and capacity-building including provision of one-on-one coaching, designing and delivering training programs, measuring efficacy and implementing systematic improvements
Observance of a professional HR philosophy focused on creating solutions to tough problems and balancing necessary compliance/policy enforcement with a steadfast commitment to client service and support
Comfortable delivering on strategic HR initiatives, tactical assignments, HR administration and project management – moving seamlessly from one to another on a daily basis
Must possess a highly collaborative, inclusive, consultative and resourceful work style.
Outstanding interpersonal, presentation, verbal and written communication skills
Ability to work within a highly matrixed and complex agency organizational structure and to adapt to shifting priorities
Excellent project management and organizational skills including creation of detailed work plans and superior time management
Advanced proficiency in MS Outlook, Word, Excel and PowerPoint, HRIS 
Ability to travel up to 20% within the region
Outstanding interpersonal, facilitation, verbal and written communication skills in English

Apply via :

rescue.csod.com

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