Responsibilities
Your primary goal is to maximize the performance of the branches in your region both in term of sales and health impact.
Build and develop high-performing branch teams: manage, motivate and develop branch managers and support branch teams to increase efficiency and overall performance (CHVs and operations).
Coach, support and train teams on CHV support including monitoring of CHV performance both in sales and health and motivation.
Supervise branch operations including coordinating with other departments to better serve customers & CHVs. Account for branch operational performance including P&L, inventory and credit management.
Implement across branches new initiatives (for instance, mentorship programs, new delivery systems to CHVs, new credit systems, etc) as well as marketing and promotional efforts to support CHV sales goals.
Support branch teams with mapping and CHV recruitment.
Support the branch manager to build relationships with key partners in the region including the County Health Teams and other operating partners working with CHVs.
Qualifications
Undergraduate degree in business, management or health related areas.
At least 5 years supervisory experience of a sales team, a micro-finance banking team or a field force.
Track record in motivating teams to excel.
Unimpeachable integrity.
Entrepreneurial spirit and drive for results.
Exceptional natural leader with strong interpersonal skills.
Bottom of the pyramid and/or social enterprise experience a plus.
Strong analytic skills.
Strong computer skills.
Excellent written and verbal communications skills in English.
Others languages spoken in Kenya a plus.
Flexible and willing to travel within Kenya more than 80% of the time
