Responsibilities
Settlement
Verifies stakeholder daily transaction net position in settlement from Payment Schemes.
Allocates the daily net settlement computation breakdown for the different schemes to the respective GL accounts.
Handles reconciliation and balancing of various banks’ ATMS, General Ledger accounts including Card Debtors, Chargebacks, Off-Us Transactions and Processing Card Transaction Retracts /Reversals etc.
Handles the settlement matching of transactions between the Schemes and the authorizing system
Reconciliation
Reconciles for the institutions both Issuing and Acquiring
Provides reconciliation support for stakeholders (Banks)
Handles Issuing and Acquiring disputes for all schemes on the different dispute resolve platforms
Facilitates and monitors settlement account reconciliation (In bound and Out bound Accounting instructions)
Process Management and Support
Supports 99.999% uptime of back office processing service by pro-actively monitoring and initiating recovery actions that ensures that this is achieved
Reports back office process management and provides necessary reports/ files for consumption by the institutions
Updates and upgrades of processes and their resulting documentation and communication to customers
Reporting
Reports to banks on all Network Switched Transactions for stakeholders in form of
statistics
Recon Template Management (Creation, Modification and Enhancement)
Customer Relationship Management
Implements and adheres to dictated quality customer service interaction standards Ensures quality customer interactions
Qualifications
B.Sc./B.Eng./BBM – Finance degree with a minimum of Second class honors or its equivalent
Excellent verbal and written communication skills
Advance Excel
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