KEY RESPONSIBILITIES:
Providing receptionist service to the school, including:
Welcoming, receiving, signing in and dealing with and directing staff, Students, parents, school visitors and stakeholders as appropriate
Operating the Academy main telephone, transferring calls, or taking and delivering messages as appropriate
Handling queries and complaints via phone, email and general correspondences
Managing the school’s mail inbox, replying, forwarding messages and making appointments for staff as appropriate
Managing the Academy reception area, Lounge and meeting rooms at the admin block adding and removing content as appropriate
Providing admin support to the school’s administrative function, including:
Receiving and sorting incoming mail for delivery to appropriate staff Recording, stamping and posting outgoing mail
Routine word processing, as and when required
Assisting in the maintenance of the school’s filing and archiving systems, general clerical and administrative tasks such as photocopying, printing, laminating etc.
Support in handling/coordination of academy events, both internally and externally
Managing Admin department office supplies such as stationery, equipment and furniture
Person’s Specifications
Degree in Business Management or related course
Minimum 2 years’ relevant work experience
Must have experience working in a busy office setup.
Effective communication skills, both verbal and written English proficiency required.
Proficiency in Microsoft Office Suite
Training on customer care and strong interpersonal skills
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