Role Objective
Our client in Hospitality is seeking to hire a receptionist who will be the first point of contact, providing professional and support services to ensure smooth office operations.
Core Duties and Responsibilities
Providing excellent customer service to all clients, both internal and external, with an emphasis on courtesy and professionalism
Ability to deal with a busy frontline work environment, always keeping the client’s needs and expectations in mind.
Greet, assist, and direct visitors appropriately; ensure guest experience is handled efficiently and professionally.
Answer, screen, and forward incoming phone calls while providing basic information when needed; manage company email and correspondence.
Handle scheduling for the conference room, and appointments, and manage staff calendars as required.
Assist with various administrative tasks.
Help organize office gatherings and meetings, including arrangement of logistics, catering, and attendee management.
Ensure prompt attention to visitors and directing them to the appropriate personnel or department.
Maintain a clean, positive, and welcoming office environment.
Manage office inventory such as stationery, equipment, and furniture, including timely requisition.
Assist in managing daily transport bookings in consultation with office drivers.
Any other duties assigned from time to time.
Job Specifications and Qualifications
Diploma in Business Administration, Communication, Front Office or related area.
At least 2 years’ relevant work experience.
Proficiency in MS Office Suite
Key Competencies
Good communication skills (written and verbal).
Problem-solving
Strong Phone Etiquette skills
Strong customer service and communication skills
Ability to multitask and prioritize tasks in a fast paced environment
Attention to detail and organizational skills
Have a professional appearance and demeanor
Strong interpersonal skills and customer service orientation
If interested in the position and meet the above requirements, kindly send your CV on or before 29th July 2024 to the email careers@emergeegressconsulting.com and indicate the position applied for in the subject line.
Apply via :
careers@emergeegressconsulting.com
