Qualifications/Requirements
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. shredders, photocopiers and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks.
Customer service attitude
Job Specification-
Being the entry point for customer phone calls, receiving phone calls promptly, professionally and politely in line with company standards.
The phone should not go unanswered for more than 3 rings and should not be set on mute or off the hook during working hours.
The phone calls should be answered in a professional manner and conversations with customers must be work related and professional.
Customer centric focus approach at the reception. Greeting and welcoming customers immediately they approach the reception, answering and addressing their queries professionally.
Maintaining safety and hygiene standards of the reception area.
Receive, sort and distribute daily mail/deliveries.
Order front office supplies and keep inventory of stock.
Update calendars and schedule meetings
Arrange travel and accommodations and prepare vouchers.
Keep updated records of office expenses and costs.
Apply via :
stratostaff.co.ke
