Receptionist Job Responsibilities
Welcoming and greeting guests at the reception and ushering them into the appropriate office or room to wait for further assistance.
Answering, screening and forwarding of incoming telephone calls and making timely calls for the management and other members of staff.
Keeping a proper log of all calls made by clients, individuals and third-parties on a daily basis and submitting them to the management.
Ensuring that all faulty lines are reported immediately and conducting a follow up to ensure the lines are fixed.
Managing the courier by signing for (receiving), sorting and delivering the mail & parcels to the correct member (s) of the organization.
Handling booking sheets for the boardroom and training room with the assistance of the Human Resource Department.
Overseeing the company transportation and coordinating company drivers and vehicles with assistance of the Human Resource Department.
Keeping the reception area tidy at all times.
PA to the Directors. Maintains there schedule by maintaining calendars for Directors; arranging meetings, conferences, teleconferences, and travel.
Paper and digital filing
Monitoring of news sources and assisting with social media and company newsletter
Serve refreshments (tea, coffee, water, snacks) in conference & meeting rooms to guests
Supervise & guidance to the cleaning services. Ensure the office the office is clean, tidy and organized at all times
Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; informing the necessary department/directors to place the orders, expediting orders for supplies; verifying receipt of supplies.
Qualifications for the Receptionist Job
Degree or Diploma in office management or related field
Ideally 3 years working experience in a relevant field
Proficient in Microsoft office suite
Fluent in English (oral and written)
Excellent customer care skills
Ability to work under pressure
Working hours to be 8am to 6pm (5 days a week)
Strong communication and organization skills
Good analytical skills
