Job Details
The Store Keeper will be reporting to the Accounts Manager, he will be responsible for all operational aspects of managing the store. Maintain current and accurate store inventory reports.
The Receptionist will be reporting to the Reservation Manager, he/she will assume full control of all areas of the hotel ensuring the comfort of guests.
Effective and efficient management and delivery of all Front Office operations with the aim of excellent customer service.
Salary: Kshs. 25,000
Key Responsibilities
Greet, assist and direct guests, workers, visitors and general public.
Direct all enquiries to respective persons.
Provide office support services so as to ensure efficiency
Respond to guests and public inquiries
Maintain a sufficient record if office supplies
Provide clerical support where needed.
Provide administrative support to the reservations manager.
Ensure all front office areas are properly secured
Ensure kitchen and restaurant are furnished with guests rooming lists daily
Ensure late arrivals are checked in smoothly, allocated rooms and their luggage sent to their rooms.
Required qualifications, skills and attributes:
University Degree or Diploma in Front Office Hotel Management
At Least 3 years working experience in front office operations
Excellent communications skills
French speaking would be an added advantage
