Job Description
Main Purpose of the Job
To ensure selling , growing and servicing clients that constitute Vaal’s Real Estate strategic business. Additionally showcase the available properties to clients and form relationships to ensure that sales targets are met.
Key Responsibilities
Build and maintain clients through calls, site visits, email correspondence, presentations etc
Proactively identify new potential clients and initiate, follow up, close the sales,
Maintaining and ensuring quality relationships with clients.
Lead a Sales team and ensure targets are met,
Provide feedback to all arms of the business i.e marketing, sales to enhance the Customer experience and quality of service so that the customer is satisfied
Identifying new campaign opportunities within the market Identify new avenues and prospects for sale of company properties and arrange for site visits
Following up on existing and new real estate market for new opportunities
Continuosly follow up on leads assigned, match customers to various properties and close sales
Attend exhibitions in which the company is exhibiting to meet new & existing clients Manage and resolve customer concerns in a timely manner.
Identify issues and provide feedback on possible barriers to customer satisfaction; conduct follow up on tasks as well us make frequent visits to ensure customer intimacy
Research sales data and property for clients, including the identification of new buying trends Maintain accurate data and required paperwork i.e. client’s information, activity reports, correspondence, property development records, contracts, offers etc
Ensuring as much relevant info (including contacts, follow up tasks, etc) as practicably possible is entered into the company’s CRM (Customer Relationship Management) system by the close of every business day
Contribute towards refinement of sales processes, procedures and reporting where applicable
Daily liaison with other members of the team to provide information and to ensure that customers receive excellent service
KPI’S
Number of new buyers/sellers converted
Number units/property sold
Revenue targets achieved
Increase in repeat customers
Reporting
Qualifications
Bachelors Degree in any of the following disciplines: Marketing , Business Administration/ Management, Commerce (marketing), Entrepreneurship or its equivalent from a reputable institution
At least 5 years Experience in selling property
Previous experience leading a diverse sales team
Proven strength in the ability to grow sales and develop clients’ relationships
Entrepreneurial Nature Ability to manage multiple projects concurrently
Pleasant personality and trustworthy
Good negotiator
Results oriented
Knowledgeable about the real estate industry
Flexibility to adapt to change in priorities
Strong sales, negotiation and communication skills
Good analytical and problem solving skills
Good computer skills
