Main responsibilities
Training:
Assist in the continuous review of existing training material and syllabi and give recommendations for improvement of the global training program.
Assisting with the scheduling of training sessions and booking / notifying all relevant parties.
Organise and deliver internal and external trainings as required including on the job training for certain functions.
Maintain and update training records and databases.
Carry out spot checks for equipment-based operations to institute refresher trainings as required.
Work in liaison with HR to ensure induction programs have been carried out for new staff.
Undertake follow up of rolled out trainings on a regular basis to determine effectiveness of the programs in line with business needs.
Support global agenda for improvement of effectiveness of training through conduct of training surveys and course evaluations.
Quality Management:
Assist in preparation of internal monthly quality reports and submit quality data to Swissport International on a monthly basis.
Research, compile and process quality data required for various management reporting such as surveys, safety & operational performance.
Health and Safety:
Ensure in-depth investigations of all incidents / accidents to identify contributing factors.
Liaise with various department heads for implementation of preventive / corrective actions with regards to all incidents / accidents.
Maintain up-to-date records of investigations pertaining to incidents / accidents via the Incidents Log.
Conduct continuous safety checks to ensure compliance to safety regulations.
Assist in formulation of safety campaigns to support the safety agenda, towards achievement of the set safety targets.
Professional qualification and experience
Education: University Degree / professional qualifications / equivalent in related field.
Professional Experience:
3 years’ experience as a trainer
Experience in quality & safety management (internal audit) Proficiency in Microsoft Office
Operational and general compliance oriented
Good oral and written communications skills
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