Job Purpose: The Quality Manager’s role is a key position within AVA and is responsible for implementing the Quality strategy and Strategic operational goals to exceed customer expectations for product quality, cost and delivery, optimizing production quality levels and supporting operational excellence. The quality manager will develop and sustain the Quality Management System in line with the required industry standards and Customer Specific Requirements (CSRs) (including ISO 9001:2015 and IATF 16949:2016.), manage the audit program to ensure that all nonconformities raised against certification bodies during audits are effectively corrected and independently verified and lead the team in achieving the Quality Management System targets for customers and business goals.

Key responsibilities:

Contribute to the creation and implementation of best practice quality vision, strategy, policies, processes, and procedures to aid and improve operational performance
Implement all concepts within AVA’s Quality Management System (QMS) to ensure compliance with customer specific requirements, ISO 9001:2015 and IATF 16949:2016
Ensure that all in-house systems and procedures are updated, revised, and modified to meet the needs of external certification bodies
Ensure that all necessary systems and procedures are in place to satisfy all customer requirements and audits
Lead the regular Quality meetings with representatives from relevant functions to establish an action plan for improving build quality
Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing), and Measurement System Analysis
Manage the document control master list as per AVA’s document control procedure, customer specific requirements, ISO 9001:2015 and IATF 16949:2016 standards
Review, update and submit PPAP – Process Flow, Control Plans, FMEA, Capability Studies, Layout, etc. for new and existing products
Develop, implement, and manage key performance indicators (KPIs) for each area of responsibility
Set department objectives/KPIs, review and assess ongoing performance of direct reports
Executing root cause analysis for variation related to Department, Line, Station, Individual, Supplier performance that is not meeting Quality expectations and share results with impacted Process Owners
Benchmark industry trends and present analysis/recommendations to Senior Management
Analyzes processes for continuous improvements and failure modes
Analyzes processes for stability and capability
Maintains both supplier and customer quality standards
Reports and presents quality information including quality improvement plans
Act as primary contact for all supplier, internal, and customer related quality issues
Analyzes in-process defects, investigates root cause, and develops countermeasures
Build data governance, data quality, metadata strategies and roadmap to align priorities with strategic objectives, and values
Design, develop, and deliver data quality and metadata solutions for the enterprise and promote their adoption.
Create and manage metadata and data quality metrics for each Area / Process / Model. Coach Operational and technical teams towards improving data maturity and data quality.
Serve as a subject matter expert for data quality, metadata management and as an enterprise advocate for Enterprise Data Management standards and policies
Identify areas for data quality improvements and help to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies
Ensure tools and technology effectively support the enterprise needs for data quality and metadata management. Provide direction and requirements for custom solutions in areas where vendor-based solutions are identified as a gap. Also, provide recommendation for upgrade as required
Drive any necessary culture change and improvement in business performance to deliver strategic goals related to Quality
Actively lead the reduction of Line Defects, Customer Complaints, MMOs, KDQRS, Cost of Quality and in-house scrap and waste
Implement new quality processes and systems where appropriate
Assist in continuous improvement activities throughout the business ensuring that problems are prevented and that customer requirements are met with any problems resolved effectively and economically
Work to prevent non-conformances, customer complaints, concession and rework alongside Engineering and Operations to develop corrective and preventative actions within required time-frame
Develop the Quality Management System, updating procedures and train team members where required
Maintain procedures and processes to IATF16949 & ISO9001, ensuring companywide compliance to Kenyan, legal and customer specifications and standards
Ensure that corrective actions are delivered, and non-compliance issues are resolved on time
Develop improvement and communication protocol within all systems and processes across the business
Report on Quality activities on a regular basis to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators

Required qualifications and experience:

Significant experience in a high-volume manufacturing environment, preferably automotive.
Six Sigma/Lean Manufacturing skills.
Ability to drive root cause analysis of functional issues.
Experience of dealing with customers and suppliers.
Minimum 10 years progressive work experience in Quality Assurance or similar role.
Relevant manufacturing/engineering degree is preferred.
Knowledge of and ability to execute statistical process control activities, measurement systems analysis and variable data analysis.
Must be able to manage high-demand workloads.
Solid auditing skills, capable of driving issue resolution as a seasoned team player.
Experience with e-learning platforms.
Knowledge of systematic quality tools/software such as Q-pulse.
Knowledge of, ISO 9001:2015 and IATF 16949:2016 standards and accompanying certification.

Critical Competencies required:

Competent in problem solving and decision making
Outstanding organization and planning skills
Ability to present complex information to a variety of audiences
Ability to manage a variety of cross-functional team members
Excellent verbal, written communication and presentation skills with the ability to interact professionally with a diverse group of audiences
Strong understanding of business goals and standards for customer service
Highly motivated with the ability to work independently
MS Suite proficiency
Experience in collecting and analyzing data
Strong leadership capabilities
A person of high integrity

Apply via :