The Quality Management system applies to all services that SECAEC offers. The scope of such services are linked to the vision and mission of the organization.
Vision:
To be a regional leader in combating structural poverty amongst producers in Africa and promote social and environmental responsibility.
Mission:
To facilitate the small holders to produce commodities in an economically, environmentally and socially sustainable manner that ensures good market access and improved prices for better quality of life.
The services of the organization include:
Project management;
Project planning including project identification and formulation, Preparing project contracts,.
Implementing projects with partners; Management, supervision and execution of projects with producer organizations, traders, NGO’s, National Coffee and Tea Boards.
Project monitoring and evaluation including assesment of interim and final reports of project partners.
Financial administration and monitoring of program activities
Representing Solidaridad in seminars, conferences and other meetings
Representing Progres Program and Network in the region as well as project management for Progress
Central information and assistance point for different Certification standards
Support functions
Financial services
Procurement
Human resource management and training
Staff travel
ICT Services
The training will cover the below topics but not limited to;
QMS awareness and implementation
Risk Management and Documentation
QMS Internal Quality Auditing
QMS issuance of internal auditor certificates.
Deliverables
This course aims to provide participants with a comprehensive introduction to ISO 9001:2015. The Consultant should Cover the following areas of ISO 9001:2015;
Structure and terminology, including incorporation of the Annex SL framework
The wider internal and external context of an organization’s QMS (Clauses 4 and 6)
Detailed QMS requirements (broadly clauses 5 and 7 to 10)
After completing of this course, attendees should be able to:
Explain the purpose and intent of the series of management system standards
Understand the application of the principles of quality management
Explain the relationships between the clauses of ISO 9001:2015
Timeline
The duration of the training should not exceed five (5) working days.
General Skills and Attributes
Ability to work to deadlines
High level of attention to detail
Excellent written and verbal communication skills
Strong client relationship management and customer service skills
Team player with the ability to work with multiple parties
Intermediate to advanced computer software skills, including Excel and Accounting packages
Qualifications
The service provider should have Knowledge of the following quality management principles and concepts:
The relationship between quality management and customer satisfaction
Commonly used quality management terms and definitions and the seven quality principles as given in ISO 9000
The process approach used in quality management
The model of a process based QMS, the structure and content of ISO 9001
Knowledge of the requirements of ISO 9001:2015
Ethical principles governing the trainers professional responsibilities for this type of engagement are:
Integrity;
Objectivity;
Professional competence and due care;
Confidentiality;
Professional behavior; and
Technical standards.”
Education:
Certified professionals who can conduct QMS audits that adhere to the ISO 9001 standard.
Experience:
At least Five (5) years of experience in ISO 9001 Lead Auditor Certification Training.
Knowledgeable in ISO 9001 standard, auditing concepts, and techniques.
Sound knowledge of administrative procedures of the Government
The firm/contractor is required to submit the EOI detailing the approach and methodology, budget, and work plan by 09 February 2024 at 5:00pm (EAT).Subject reference: ISO 9001:2015 – Quality Management Systems training [insert firm/contractor name]Email: Submissions are by email to procurement.eca@solidaridadnetwork.org while addressed to:Attn: Managing DirectorSolidaridad Eastern and Central Africa Expertise CentreKilimani Business Centre, Kirichwa Road,P.O. Box 42234 – 00100 GPONairobi
Apply via :
procurement.eca@solidaridadnetwork.org
