Job purpose:
This role is expected to ensure the effectiveness, compliance, and continuous improvement of our QMS, aligning with the highest standards of quality in the ICT industry.
Key responsibilities and accountabilities:
Planning and executing comprehensive audits of information systems/processes as per audit schedules to assess the compliance and effectiveness of the ISO 900 QMS.
Providing insightful recommendations for continuous improvement based on audit findings.
Identifying areas for improvement and collaborating with HODS and other relevant stakeholders to implement corrective actions.
Manage the identification and documentation of non-conformances and collaborate with HODS to develop and implement corrective actions and preventive measures to address issues promptly.
Overseeing the development, maintenance, and updating of process/procedures and company policies documentation ensuring accuracy and relevance
Maintaining an organized and up-to-date repository of quality-related documents
Monitoring compliance and reporting on inter-departmental service levels and identifying opportunities for cross-departmental collaboration and improvement
Conducting regular training sessions to enhance awareness and understanding of quality and risk management principles and requirements of ISO 900 QMS
Assisting HODS, Process owners, risk champions, and relevant stakeholders in identifying and assessing risks, contributing to overall risk management efforts.
Monthly Collating and updating of departmental risk registers.
Stay abreast with emerging global trends in quality assurance processes.
Assist in continuous implementation and improvement of the company’s quality assurance and control strategies.
Qualifications
Bachelor’s degree in information technology or computer science
Professional certifications such as CISA (Certified Information Systems Auditor) or equivalent
ISO 900, Certified Quality Professional(CQP), Lean Sigma, or any other relevant Quality management qualification or certification will be an added advantage
Experience
3 years of experience working in an ICT company or a similar role
At least 3 years of experience in information systems auditing or related roles.
Proven experience in conducting internal process audits/assessments or system audits.
Demonstrable understanding of quality management methodologies and approaches e.g. Kaizen, lean sigma, agile, etc.
Hands-on experience with auditing tools and methodologies
In-depth knowledge of ISO standards, including ISO 900, ISO 2700, and ISO 2230
Familiarity with biometrics identification and management systems is a plus.
Previous experience in ISO,900,2700, and ISO 2230 certified environments is an added advantage.
Strong understanding of risk management principles
Skills, knowledge, and abilities
Have a broad knowledge of IT in healthcare and related aspects.
Strong and well-developed report writing skills and attention to detail.
Quick learner with demonstrated product & process knowledge, professionalism, and good project management skills.
Excellent Customer service, communication, and interpersonal skills – both written and verbal.
Proactive and highly organized, with strong time management and planning skills and result-oriented.
Ability to work under tight deadlines, and heavy workloads and remain calm under pressure with a high degree of individual responsibility.
Effective Communication skills
Interpersonal and ethical skills
Problem-solving and analytical skills.
continuous learning
Attention to detail.
collaboration and teamwork skills
Interested candidates who meet the criteria above are encouraged to send their application letter and detailed CV to cvs@smartapplicationsgroup.com by 19th April 2024 indicating the position on the Subject Line.
Apply via :
cvs@smartapplicationsgroup.com
