Job Purpose
Manage the QA department and develop and monitor the implementation of quality processes and procedures and ensure adherence of specifications and quality procedures at all stages are followed in the production process – receiving, In-line and dispatch processes to ensure business growth by providing high quality products that meet customer requirements
DUTIES & RESPONSIBILITIES
Develop and manage quality assurance processes and procedures and align these with changing business needs to ensure the QA department continually supports company quality policy.
Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
Design Process flow charts and Standard operating procedures (SOPs).
Coordinate and manage product trials with the Production Manager prior to commercial production runs in order to ensure best quality products which will meet customer requirements at all times.
Management of customer complaints and investigation of the root cause and implementation of appropriate corrective and preventive measures to avoid recurrence.
Ensuring the best manufacturing practices are adhered to during production operations to safeguard product integrity, quality and safety
Overseeing the assessment of raw materials to ensure the best quality raw material for processing
Undertake various internal audits to ensure finished products comply with the food safety and GMP requirements
Coordinate and support on-site audits conducted by external providers, evaluate audit findings and implement appropriate corrective actions
Overseeing the KAIZEN initiatives
Conduct internal training, sensitization and evaluation on effectiveness of training on all the staff on quality and safety related issues.
ACADEMIC & PROFESSIONAL QUALIFICATION
Bachelor’s Degree in Biochem, Material Science or Analytical Chemistry
ISO Certification
RELEVANT KNOWLEDGE & EXPERIENCE
10-15 work experience in a busy manufacturing food industry and plastics packaging environment – 5years as a Manager in plastics packaging industry.
Quality inspection, auditing and testing experience.
Experience with implementation of corrective action programs.
QMS Experience – TQM,ISO, SHEQ, FSSC , GMPsetc
Must have worked with ERP systems.
Knowledge of Hygiene standards (food production), Quality control (food production), Kaizen and Quality systems (ISO, CMMI, etc.)
Effective Quality Control Analysis skills
Great skills and knowledge in polymer formulation
Demonstrated hands on Skills & Knowledge in Quality Control testing equipment and processes
FUNCTIONAL SKILLS
Conflict and complaint resolution
Good Analytical and reporting skills
Training requirements analysis
Compliance, process development and improvement
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