DUTIES & RESPONSIBILITIES:
Operational Duties
Logs on the Logis system to register for attendance as per set standard operating procedures.
Checks tasks for delivery and collections that needs to be done on daily basis as per set standard operating procedures.
Pre-set and arrange reports received from the transport controller and printer set up in their department according to routes to avoid time wasting and maximize efficient service delivery.
Courier Delivery
Conducts delivery/ collection of specimens from/to outlaying laboratories, doctors and clients allocated areas as per set standard operating procedures and makes a maximum of three stops to each client in a day.
Delivers envelopes, samples and money to the relevant departments and laboratories to ensure satisfactory customer service.
Completes and signs proof of delivery for every specimen or reports collected or delivered to the relevant hospital, depot and doctor.
Collects sharp containers as and when required to.
Collects urgent specimens from the doctors on request as per set standard operating procedures.
Customer Services
Is responsible for obtaining new customers/clients along a delivery route.
Submits written reports to the transport controller daily and any other information vital to the organization and relates to business.
Equipment
Computer
Printer
Photocopier
Telephones
Scanner
Motorbike
Cooler box with ice packs
KNOWLEDGE, SKILLS, AND EXPERIENCE:
Diploma in the Medical field.
Valid driver’s license
At least 5 years’ experience in medical knowledge, preferably Lab environment/Phlebotomy.
Computer literate
Laboratory information systems
Standard working process and procedures
Knowledge of geographical areas and driving skills are essential
Motor vehicle maintenance skills
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