Job Description
Overview
Project Quality Assurance work with other staff within the organisation to determine and establish procedures and quality standards, and monitor these against standard methodology. They are responsible for ensuring a product or service meets the established standards of quality including reliability, usability and performance.
Qualifications & Experience Required
Project Management Experience (5 years Plus)
Conflict resolution skills
MS Projects
MS Excel, Word, PowerPoint
Most important is attention to detail. Any errors that this candidate makes can negatively impact the progress of the project.
Must also possess stellar interpersonal skills.
Interaction with Business Partners colleagues, vendors and customers/clients of all demographics and professional levels. It is important to be able to gain credibility with them so to effectively complete tasks at hand.
Good knowledge of project management, office and book keeping software is also crucial. Additionally, depending on the scope of the project, may be required to juggle many duties at once.
Key Responsibilities
Budget – Update invoicing against budget. Update change requests against budget available. Manage quotations for additional change.
Scope – Track and manage sign off against agreed scope. Update project records and documents.
Schedule – Track activities against schedule. Manage and highlight upcoming activities. Manage and highlight overdue activities. Update schedule with any changing.
Monitor Control and Report – Monitor progress, risk, issues, changes, budget and support cases. Weekly Flash reports on project health. Timely escalation of risks, issues and support cases.
Assessing customer requirements and ensuring that these are met
Setting customer service standards
Specifying quality requirements
Investigating and setting standards for quality and health
Ensuring that methodology processes comply with standards at all Business Partners
