Objective
The objective of the PSP Africa internship is to provide a learning opportunity for the selected candidate who will support PSP Africa in retaining individual givers and be part of a dynamic team, contributing to the mechanics of raising funds for refugee communities in Africa.
Duties and Responsibilities
Support responding to donor emails on Salesforce in a timely and effective manner;
Help ensure an accurate and up-to-date donor database is maintained at all times;
Assist in responding to donors in a timely manner;
Keep abreast with upcoming emergencies and assist in creating content to be shared with donors, such as updates on emergencies, and monthly newsletters;
Assist in collecting email assets – including images, statistics, and human-interest stories relevant to specific emergencies/email asks in accordance with the content calendar;
Assist in analysing email performances and provide input on how to grow/maintain donor numbers;
Assist in content review and compilation for digital advertising;
Support post-campaign result reporting
Any other duties as assigned.
Eligibility
Be a recent graduate (within one year of completion of their studies) or current & have completed at least two years of undergraduate studies in Journalism, Communications, Marketing or any other related field.
Desirable candidate profile
Have strong organisational skills and able to handle multiple tasks and deadlines.
Excellent writing and editing skills with fluency in English. Knowledge in French is a plus.
Have good computer skills and be able to learn quickly on using new applications. Prior exposure to using Salesforce is a plus.
Strong understanding of Excel and ability to comfortably use Excel to generate analytics.
Have excellent research and organizational skills.
Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against Covid-19.
Duration of assignment: Six (6) months.
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