Reporting to : Area Programs Manager
Grade Level : 12
Work Location : Osiligi
Purpose of Position
To facilitate programming, engagement and management of sponsorship operations aimed at contributing to enhanced child and sponsor relationship, and improved child wellbeing outcomes within the AP
Major Responsibilities
Sponsorship operations, 40%
Gift Notifications (GNs) are tracked, processed, closed at AP and NO and acknowledgement documentation sent to SO within the standard timeline as per the respective SO requirements.
Correspondences (SLs, ILs, queries, ELs etc.) are tracked and processed within the standard time.
Facilitate production of sponsorship 2.0 products (Child Greeting Video (CGV), Child Special Moment Videos (CSMVs), Community Introductory Videos (YIVs) and Community Annual Photos (YAP)) as per guidelines/standards and timelines
Ensure RC level are maintained as per the AP plan
Ensure overage RC are dropped as per standards
Facilitate development of MOUs with LIs and timely funding of the LIs
RC are monitored within the standard timelines
Ensure CWB/case management issues are addressed as per standards
Facilitate timely implementation of birthday bounce backs and community gifts
Facilitate processing of APR and Christmas cards as per guidelines and timelines – ensure business processes are followed accordingly
Facilitate capturing of child and family participation and support
Facilitate children birth registration within the AP
Facilitate management of RC files
Ensure security of sponsor addresses/contacts
Facilitate effective management of RC death processes – timely reporting, development of detailed report, dropping of records, verbal autopsy
Facilitate effective sponsor/donor visits to the AP – ensure they sign child protection protocol and complete feedback questionnaire
Facilitate integration of child protection initiatives and take lead in case management – reporting of cases as per WV standards, follow for actions
End Results Expected
Standard operating indicators (SOIs) sustained green every month
RC monitored every 90 days
RC levels sustained at the planned level
Quality sponsorship 2.0 products timely submitted as per schedule and guidelines
CWB issues timely attended to
RC and family participation and support meets expectation
LI timely funded
RC files complete, up to date and stored under lock and key
Birthday bounce backs and community GNs timely implemented
RC birth registration minimum of 95%
Sponsor/donor visits well facilitated
Child protection violations timely reported to the NO and duty bearers
Programming and reporting, 20%
Facilitate development of CESP project annual operating plan (AOP)
Ensure timely implementation of activities and budgets sustained at acceptable level
Facilitate DME processes – assessments, AP re/design, baselines, project monitoring/implementation, evaluations, , transition processes,
Facilitate learning, review and reflection forums and documentation of best practices/change stories
Generating quality reports – activity reports, monthly, quarterly, semi-annual and annual
Management of project management information system (horizon) – DIPs, ITTs, budgets and activity monitoring
Sharing of SSUI reports for management decision making
Support effective integration of Sponsorship operation interventions with other projects in the program.
Facilitate spiritual nurture of children in the AP
Support asset mapping against RC
End Results Expected
Timely submission of quality AOP
Budget utilization sustained at < 5%
Quality and timely reports submitted as per WV guidelines
Horizon platform up to date
Quality DME products submitted as per guidelines
Engagement and networking, 10%
Effective representation of WVK in Child rights stakeholder meetings at county and sub-county levels.
Facilitate community forums – for planning, joint monitoring
Participation in National/International Child rights days at county and sub-county level.
Provide information to inform fund raising initiatives at national level
Facilitate community members to advocate on child wellbeing issues to relevant stakeholders
Support advocacy initiatives in the AP
End Results Expected
WVK well represented in stakeholders forum and minutes well documented
Evidence of community participation in the AP planning and implementation of activities
Capacity building, 15%
Capacity assessment for LI conducted annually
Support roll out of new initiatives
Coordinate training & refresher courses and conduct regular monitoring to ensure that sponsorship standards and sponsorship business processes are adhered to in the AP/Local Institutions.
Facilitate coaching and mentoring to the AP sponsorship staff in order to attain better results in the sponsorship performance indictors/Dashboard.
Contextualize and adopt the use of training materials and methods which respond to local needs.
Prepare logistics for training events in a timely and cost effective manner.
Seek useful feedback from participants that will improve future capacity building.
Build capacity of partners effectively to collect monitoring data on CWB outcomes.
End Results Expected
LI and supervisees capacity gaps addressed with ability to deliver the KPIs
Staff and LI staff trained on new initiatives for them to be able to implement new initiatives
Partnering for performance, 10%
Facilitate target setting for supervisees and LI as per WV guidelines
Conduct staff performance reviews as per WVK guidelines
Institute consequence management as per WVK P&C policies and procedures
Supporting supervisees personal development as appropriate
End Results Expected
Complete performance agreements and appraisal timely submitted
Staff and LI meets or exceeds performance expectation
Any other duty 5%
Knowledge, Skills and Abilities
Bachelor’s degree in development studies, social sciences and /or relevant field
Minimum 3 years in sponsorship management.
Excellent understanding of Sponsorship business processes
Determined personality with initiative and a team player.
Must be result oriented, good public & donor relations.
Excellent written and spoken English and Kiswahili.
Good interpersonal, organizational and time management skills.
Ability to maintain performance expectations in diverse cultural contexts
Knowledge of Microsoft office, database applications and other related applications in children in ministry
Good analytical and problem solving skills.
Ability to travel within country, regional and internationally.
Ability to work with minimum supervision.
Demonstrated training, facilitation, mobilization and coordination skills at both community and organization level
Valid motorbike riding license id preferred
