Project Manager – Integrations Customer Success Account Lead Customer Success Account Executive

Main purpose of the job

We are looking for a (technical)Project Manager to work with various internal and external teams to ensure our integrations are delivered and maintained to the highest technical and functional standards. The role is meant for someone with technical knowledge and the ability to manage parallel projects with a hands-on and strategic approach. You will collaborate with the other Technical Project Manager in the  planning, execution, and first line support of all integrations between CarePay’s platform and external partners’ systems. You will be responsible for improving the performances of existing integrations, effectively managing communication and dependencies between internal and external teams, keeping track of key integrations requirements and delivery of the features, and radiating information and performance metrics across the organization.

EDUCATIONAL QUALIFICATIONS, KNOWLEDGE &EXPERIENCE:

A bachelor’s degree (preferably in IT, business administration, or project management);
At least 3-4 years of relevant working experience handling technical projects
Expertise in the fundamentals of iterative and incremental software development (you understand software development lifecycle)
Familiarity with information security best practices, compliance and application of GDPR guidelines in IT
Excellent technical forensics and trouble shooting skills
Good documentation and reporting skills
Proven ability to strategize and implement long-term technical solutions that meet business goals
Demonstrated ability to interface with executives and stakeholders regarding issues of project scope, status, and risks
Strong interpersonal and team working skills with ability to work with cross cultural and diverse people and interorganizational teams
Excellent communication skills, both written and spoken
Outstanding training and presentation skills
Fluent in English
Personal qualities of integrity, credibility, professionalism, and a commitment to CarePay’s mission to Give People Power to Care.

DESIRABLE SKILLS: ‍

Master’s degree and/or Project Management certification(s);
Strong understanding of hospital management information systems or equivalent;
Proficient team building, leadership, people management and mentoring skills;
Highly effective risk management and mitigation skills;
Experience in Case management and Claims management process;
Previous experience with digital insurance or healthcare; 

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