We would like to hire a Project Manager who will be tasked with Maintenance/Managed Services. They will act as the key interface to the customer for Maintenance activities of projects, including the management of all internal and external resources as well as guarantee customer satisfaction. Ensure project activities are executed within the scope of the contract and within the agreed planning, specifications and in compliance to Quality and Health Safety and Environment standards
Responsibilities:
Overall, In charge of Field Maintenance operations in the assigned Regions
Responsible for the delivery of the contracted SLA & KPI targets
Responsible for the coordination of Field Maintenance stakeholders -Customers, subcontractors, and internal support departments
Ensure that Field Maintenance operations comply with all processes and procedures in the ISO 9001:2015 Quality manual and to provide world class network availability and reliability
Responsible for all Planning, Change request approvals and execution of field maintenance operations
Shall Interface with the regional customer teams and handle customer complaint relating to field maintenance operations
Shall coordinate and control day to day Maintenance of Radio (BSS) & Transmission (MW),
Power and Air conditioning systems
Coordinate with NOC for efficient implementation of service request and complaint handling
Shall ensure optimal use of project resources – people, tools and field fleet
Ensure continuous Service Performance improvement
Spare parts management
Customer management
Quality Deployment and integration of new infrastructure as well as equipment
Enforce compliance to HSE rules for safe working environment and personal safety
Lead, train, and develop all Supervisors, Technicians, and fueling teams in a manner that ensures optimum performance.
Analyze operations reports, identify performance issues, and recommend/implement corrective actions.
Any other related duty as may be assigned by the Supervisor.
Provide daily, weekly and monthly Projects progress reports to Customers and Management
Qualification and Requirements:
Bachelor degree in Electrical, Electronic or Telecommunication Engineering or related field
At least 7 years work experience 3 years must be in Project Management in technical field
Knowledge of both active and passive maintenance
Registered Engineer and PMP Certification is an added advantage
Skills and competencies:
Project management and control
People Management skills
Process development, reporting, and documentation
Maintenance Management
Spare part management and surveillance
Quality and Performance Management
Excellent communication skills
If you meet these qualifications submit your applications to hr@broadcom.co.ke before 30th December 2022
Apply via :
hr@broadcom.co.ke
