Project Assistant – Nairobi Remote CATI Interviewer Survey Operations Administrator

About this Role: We are currently looking for a seasoned Project Assistant in Nairobi, Kenya to join the GeoPoll’s Solutions team. This position will be responsible for working with GeoPoll’s Commercial and Social Business Development teams to develop and maintain data collection activities across a global network of research partners.
They will also be responsible for the oversight of research being conducted at GeoPoll’s Nairobi Call center.
This position will report to the Feasibility Specialist based out of the Nairobi office.
Key Responsibilities
Project development

Assist with project outreach to GeoPoll’s vast network of over 80 international research organizations
Co-design data collection strategies that meet GeoPoll and Constituent’s research needs
Utilize GeoPoll’s variety of survey modes (SMS, CATI, CAPI, MROC, Mobile Web) to meet project needs

Project oversight

Assist with the oversight of Nairobi CATI call center (Computer Assisted Telephone Interviewing)
Develop project performance trackers and provide daily updates to GeoPoll constituents
Maintain strict adherence to GeoPoll’s Research and ethics standards (confidentiality, anonymity, transparency)

Team Management

Coordinate project implementation strategies with internal GeoPoll teams (Survey Operations, Client Services, Business Development)
Provide training support to new GeoPoll team members

Qualifications and Skills

2+ years experience in survey design and project implementation
2+ years experience in basic data prep practices (cleaning raw data, analyzing frequencies, building pivot tables, etc.)
1+ years experience managing direct reports
Extremely self-motivated and highly organized
Strong verbal and written communication skills
Ability to take initiative and develop other team members
Ability to exercise good judgment and discretion in confidential matters
Enjoys a fun, dynamic and challenging work environment within a start-up culture

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