Functional Area
UW – UnderwritingEstimated Travel Percentage (%): No TravelRelocation Provided: NoAIG Kenya Insurance Co. Ltd
Purpose Of The Role
Strategic Management of the Product Tower, Accident & Health Dept. in Kenya. Role includes setting departmental goals and budgets, monitoring and achieving them in terms Top and Bottom Lines.
Principle Duties And Responsibilities
Production
Ensure that production growth targets are achieved and provide leadership to take remedial action to address shortfalls
Take accountability for Profit Centre P&L
Business Operations
Establish / execute strategic business plans to achieve profitable growth in line with Profit Centre & country targets
Prepare, manage and execute production and expense budgets in line with Profit Centre & country targets.
Manage estimates and reporting processes and prepare ad hoc financial and management reports
Manage and coordinate SLA’s with CPS to ensure operational efficiency and achievement of agreed customer service standards
Assist Finance & accounting department with receivables
Portfolio Management
Ensure adherence with all underwriting guidelines and bulletins
Manage the portfolio in profitable and sustainable growth, closely following claims activity trends
Ensure adherence with all reporting requirements
Ensure adherence to all control framework requirements
Weekly reporting on key performance indicators for new and renewal business
Technical Underwriting
Review, analyze and underwrite new and renewal business within underwriting authority
Provide technical direction to underwriters in the Profit Centre
Negotiate terms and conditions with clients and brokers
Handle referrals to regional office as appropriate
Business Development and Retention
Keep abreast of market changes and trends. Provide strategic direction for new business / new product development
Seek opportunities to improve synergies and lead cross-sell initiatives with other profit center’s
Develop and maintain strong personal and professional relationships with clients
Represent AIG on industry bodies and professional associations and organizations
Expense control
Manage all expenses within budget. Continuously work to reduce the expense ratio through constant attention to efficiencies and opportunities to maximize productivity through streamlining of processes
Audit and Compliance
Ensure adherence to audit requirements
Ensure adherence to regulatory and compliance requirements
Performance Management
Set employee objectives and manage performance to achieve business goals
Ensure that appropriate training and development is provided to meet technical & regulatory requirements and encourage professional & personal growth
Talent Management
Work with HR to ensure that staff development plans are in place with feedback and follow-up
Manage succession planning to develop & retain talent and build bench strength
Qualifications
Graduate level degree in Insurance; Business, economics, or marketing
Professional Insurance qualification aligned to market/ regulatory requirements (ACII/CII)
Computer literate and proficient in the use of relevant software
Skills
Extensive Technical Insurance Knowledge
Statistical and Financial Management
Client Relationship Management
Interpersonal and Communications Skills
Innovation and curiosity
Strong analytical and interpersonal skills
Leadership Skills
Experience
5-10 years management experience in a related / relevant business
5-10 years general marketing experience
5-10 years insurance experience
Insurance knowledge including underwriting concepts and local business practices
Understanding of database marketing, modeling and segmentation
Ability to work in a matrix organization and liaise with multiple departments
COMPETENCIES
Technical
Risk Analysis and Pricing
Distribution Management
Products Knowledge
Policies & Regulations
Portfolio Management
Leadership
Dealing with ambiguity
Customer Focus
Negotiating
Drive for results
Building effective teams and develop Talent
Presentation Skills
Innovation Management
Business Acumen
Problem Solving
Change Management
It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
