Job Summary
We are looking for a Product Manager to join our Flutterwave for Business team to support with ideation, design, development, testing, analysis, promotion and support of our flagship product. Our mission is to deliver best-in-class, simplified digital payments experience for our customers across borders within and outside of Africa, and market-leading payment alternatives. Our merchants use this platform to collect payments from customers, issue cards, pay suppliers, salaries, remittances, among others. You will be responsible for driving the geographic coverage and develop innovative solutions to fulfill growing consumer needs.
Principal Duties and Responsibilities
Drive product strategy and vision, and assume overall responsibility for the success of your product
Determine customers’ needs by carrying out market research and developing an understanding of competitive products in our key markets
Own product roadmap and manage timelines for new implementations
Create enthusiasm for the product vision internally and with key stakeholders
Demonstrate new ideas and features to stakeholders for growth
Own and oversee product development with cross-team coordination between product, engineering, QA, expansion and external partners, wherever necessary
Analyse data related to recent product launches to draw insights and improve
Support the development and communication of product materials
Collect, analyse and respond to user feedback about product
Support planning and implementation of product marketing campaigns
Facilitate regular meetings with all stakeholders, including support, risk, compliance, marketing, finance and senior management to discuss new initiatives
Preparation of product reports/ release notes for stakeholder consumption
Competency and Skill Requirement
4+ year experience in Product Management in technology / software development / fintech sectors with a minimum of 3 years proven work experience in remittance services
Experience working in the SMB sector, as well as delivering products/ services in SMB segment.
Strong background in financial services and payments
In-depth understanding of industry, customers, product management cycle and competitor environment
Customer-driven mind-set with the ability to use consumer research and insight to advocate for product decisions and roadmap building
Excellent data analytics and quantitative skills to analyze data to inform product decisions and financial forecasts
Excellent commercial skills
Ability to work with an Agile team
Excellent communication, presentation and facilitation skills
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