Reporting to the Head – Product Development & Management, Transaction Banking & E-Commerce, the role holder shall Lead the ideation, conceptualization, implementation, management and enhancement of the Transaction Banking & eCommerce products, programs, initiatives, research, and projects. They will also Manage the performance of the Transaction Banking & eCommerce products through its lifecycle ensuring that customer value and ROI are optimized, as well as work with other stakeholders to develop new and innovative Transaction Banking & E-Commerce solutions that straddle across business segments.
The Role
Specifically, the successful jobholder will be required to:
Create new innovative Transaction Banking & E-Commerce solutions and enhance the existing ones as per customers’ needs.
Effectively determine Transaction Banking & E-Commerce product strategy and pricing to expand market share and ROI.
Constantly adapt to the evolution of the market, detecting and studying the potential opportunities to create a new product and/or ensure the adaptation of current products.
Work with ICT, partners and other stakeholders to ensure that the functionalities of the products are as per the required specifications before release to the market.
Establish and maintain strategic & mutually rewarding partnerships with key players like FinTech, Regulators and Customers and lead in contract negotiations.
Work with the marketing team and other stakeholders to develop clear product GTM and Commercialization strategy for new and revamped products.
Conduct/ attend customer presentations with sales teams, particularly for complex customer requirements for need analysis.
Analyze product capabilities of competitors and develop more responsive product offerings.
Support the sales team by developing solutions for multi-product deals and creating pricing options for proposals in order to ensure profitability levels are maintained.
In partnership with the sales team, deliver the yearly Transaction Banking & E-Commerce product revenue goals and deliverables and ensure all existing and new deals have positive revenue contributions to the business.
Coordinate with sales team to provide pre-sales consultancy to enhance the transaction banking & e-commerce value proposition to targeted sectors.
Ensure all pertinent communication on product upgrades is sent to the customers within assigned portfolios promptly and documented.
Review, evaluate and manage product risks to ensure strict adherence to the bank’s risk framework and wider industry regulations.
Conduct Market Research & Insights on new and emerging trends in Digital Transaction Banking.
Skills, Competencies and Experience
The successful candidate will be required to have the following skills and competencies:
A Bachelor’s degree in a Business or Information Technology related field with a masters’ degree as an added advantage.
Certification or training in Product Management will be an added advantage.
5+ years of experience in business management/product development & management in the financial sector.
Experience in regional Digital Transaction Banking products delivery with extensive knowledge in Business-to-Business integration, automated collection channels, Open Banking API solutions, Mobile & Online card payments industry and technology.
Deep understanding of all processes and methods in agile product development and management.
Excellent knowledge of emerging technologies and trends for digital financial products and services.
Sound understanding of digital product marketing principles and strategies, ideally backed with suitable experience.
Knowledge and effective application of all relevant banking strategies, policies, processes, procedures, guidelines, and project management methodology and to consistently achieve required compliance standards or benchmarks.
Deep knowledge and understanding of key regulatory guidelines on digital financial products and services.
Sound knowledge of business and technology.
How to apply:If you are confident that you fit the role and person profile and you are keen to add value to your career then please forward your application enclosing detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference number PDM/CIBD/2022 by 1st April 2022.
Apply via :
jobs@co-opbank.co.ke