The new Process Controller Operations will be assigned to our strategic program, which focuses on sourcing for the Asian market. He or she will receive instructions from our strategic program team in the Netherlands but will report to the management of the Royal FloraHolland Office in Kenya.
Responsibilities for the Process Controller Job
The Process Controller, Operations will assure the quality of order and delivery processes at the selected farms where clients of Royal Flora Holland source. This includes;
Pro-actively developing new standard operating procedures at farm-level in accordance to client sourcing requests.
Verifying and controlling all operational processes according to set SOP’s across the value chain of flower production i.e. variety selection, cutting stage, quality specifications, grading, packing and documentation.
Conducting detailed checks on order details and figures to match order quantities.
Controlling delivery and forwarding processes to and at the airport. Ensuring flower handling processes and facilities in transit and at the airport are up to date.
Ensuring procedures for export clearance are well adhered to and documented effectively.
Taking direct corrective measures when deviations/problems are noticed during the value chain process or by customers.
Taking direct actions and execute forward planning and measures to prevent future deviations and problems.
Establishing reporting and feedback to farms on farm level and FloraHolland departments.
Reporting.
Process Controller Job Requirements
Degree in Horticulture or agricultural based study
Broad knowledge of the international flower business and the handling procedures of flowers from production to delivery
Knowledge and experience in quality aspects of flowers – especially in the Asian market
Experience in a complex/international two sided surrounding
Sensitive to demand driven process
Strong communication skills at all levels
Ability to work independently and under pressure
Organizational skills and research experience, team player
Good computer skills (Windows, Microsoft Office)
Professional appearance
Flexibility to travel across the farms
Process Controller Operations
