Renewals Management:
Drive the renewal of Oracle’s contracts to existing customers.
Proactively work with customers to renew and close contracts in East Africa.
Develop and implement account plans to increase the support business.
Institute governance and communications between the customer and Oracle lines of business.
Customer Engagement:
Engage with senior management regularly, educating them on business practices and contractual implications.
Ensure customer awareness and understanding of applicable elements of the Oracle portfolio.
Handle exceptions for customers with renewal issues; identify and transfer potential opportunities to sales representatives.
Monitor renewals progress, manage risks, and drive past due renewals to closure.
Lead executive communication during crises or reputation-threatening events affecting the support business.
Leadership and Oversight:
Lead all aspects of and guide the activities of other Oracle employees on our largest accounts.
Conduct frequent face-to-face meetings or Zoom calls with customers.
Career Level – IC4
Desired Experience
Sales and Account Management:
Consistent track record meeting sales objectives, including quota and efficiency attainment.
Strong background in account management sales and revenue growth.
Experience achieving objectives through influence rather than direct control.
Boardroom-level sales/customer interaction experience – successfully selling at top management levels.
Oracle Product Knowledge:
Proven knowledge of Oracle’s various products and maintenance contracts.
Ability to educate customers on business practices and contractual implications.
Communication and Presentation Skills:
Strong customer-facing communication and presentation skills.
Experience in negotiation.
Work Experience & Training:
Recommended 7 to 10 years of professional experience.
Non-routine and complex work involving advanced technical/business skills.
Understanding of various technical architectures and operating systems.
Industry experience is desired.
Apply via :
eeho.fa.us2.oraclecloud.com
