Job Purpose:
Reporting to the POS Lead, the POS Technician will be responsible for the diagnosis and repair of POS equipment and to perform tasks to ensure that equipment operate as per established standards and bank’s requirements.
Key Responsibilities:
Perform fault finding and functionality checks in order to eliminate user errors
Perform general testing, troubleshooting and carry out repairs on POS devices
Refer to manufacturers guidelines to perform hardware related/cosmetic repairs in order to remedy diagnosed faults
Ensure with Merchant Support Team that constant system status updates, backups and maintenance are carried out and that necessary
technical remarks are taken onboard
Keep written records of all repairs and technical maintenance interventions undertaken on POS devices
Support the POS Team by assisting network contractors for LAN survey and network issues that may arise with LAN sites
Shadow Merchant Support Executives in the delivery of their duties
Support overall POS team as and when necessary
Perform any other related duties as may be required
Qualifications, Experience & Skills:
An attempt to School Certificate
Certificate from a technical or vocational school or any other equivalent qualifications
Minimum of 2 years of proven experience in servicing and repairs of mobile phones & IT products
Specialisation in IT, cellphones and audio visual will be an advantage
Be a good team player with the ability to work on own initiative and meet tight deadlines
Keep abreast repair techniques
Willingness to work odd hours and during weekends
Holder of a valid driving licence
go to method of application »
Apply via :
www.sbmgroup.mu