Planning & Performance Manager

About the Role
As Swvl continues to expand its Intercity services around the world, the Swvl team is looking for a motivated hands-on manager who thrives in a fast-paced, cross-functional environment to take Swvl’s Travel to the next level. As the Planning & Performance Manager for Swvl, you will own the performance strategy of our intercity services in the Kenya region, be responsible for developing and motivating a high-performing operations team, and build a strong network with internal and external partners and continue focusing on expansion strategies. We are looking for an experienced manager with a proven track record of leading matrixed teams and exceeding targets. To be successful in the role, we need a motivated self-starter with an engaging personality and strategic mentality who thrives in a dynamic and fast-moving environment. 
Key Responsibilities

Drive overall business strategy and ensure smooth execution, operations, and profitable business growth of this important part of Swvl’s strategy 
Explore untapped market and look for new travel destinations to generate and expand business in Kenya 
You ensure, adapt, and optimize our quality and service standards according to the needs of the Kenyan market 
Build go-to-market processes, establish performance KPIs, and drive organization and operations effectiveness 
Work closely with local operations and marketing teams to ensure the successful implementation of strategies and deploy resources to build the Swvl Travel product in several locations 
Cultivate and maintain deep relationships with both business partners and new prospects 
Be a subject matter expert in your domain, constantly review the market to determine changing needs 
Build business models that can optimize the entire route networks and maximize demand in the most efficient manner 

Does this sound like you?
Must-have requirements:

3-5 years of experience in a similar role.
Proficient in SQL.
Experience in formulating Go-To-Market or Route-To-Market strategies.

Preferred Requirements:

Experience working in the ride-hailing industry or in tech-startups.

Candidate Attributes:

Experience working effectively with internal and external partners in a constantly evolving, rapid growth environment.
A portfolio of business achievements growing a customer base and consistently exceeding revenue targets, business objectives, and larger company goals.
Enthusiastic and motivational managerial experience established through persuasion – leading by example across all company functions.

Apply via :

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