Planners (Dispatch Coordinators)

About the role Key duties and responsibilities

Efficiently plan transportation routes to maximize delivery efficiency, considering factors such as distance, traffic, and time constraints.
Optimize routes to minimize fuel consumption, reduce transit times, and enhance overall cost-effectiveness.
Communicate with drivers to provide detailed instructions regarding routes, schedules, and any special delivery requirements.
Monitor driver progress and address any unforeseen challenges or deviations from the plan promptly.
Utilize transportation management systems (TMS) and tracking tools to monitor the real-time status of shipments and vehicles.
Respond swiftly to disruptions, traffic incidents, or other issues affecting the transportation schedule.
Act as a central point of contact for drivers, internal teams, and external stakeholders.
Be actively involved in and support change initiatives.
Facilitate effective communication to ensure everyone is informed about changes, delays, or other relevant updates.
Generate regular reports on key performance indicators (KPIs) related to transportation efficiency.
Maintain accurate records of transportation activities, including delivery times, delays, and any incidents.
Identify and address issues related to transportation, such as delays, vehicle breakdowns, or unexpected changes in delivery requirements.
Collaborate with drivers and relevant teams to implement effective problem-solving strategies.
Work within operating areas as determined by management and the needs of the business.
Carry out duties following standard operating procedures and safe working practices.

About you

Relevant University degree or Diploma in Logistics.
Educated to High School as a standard.
3+ years’ Experience in Warehouse Operations.
Familiarity with transportation management systems (TMS) and route optimization software.L84.
Microsoft Office proficiency.
Excellent communication skills (verbal and written).
Well-organized individuals and results oriented.

Apply via :

careers.dhl.com