Role Summary/Purpose
Payroll Leader is responsible for the quality delivery of payroll processes to the GE businesses through an outsource payroll platform. The incumbent will have an in-depth knowledge of GE Payroll & Benefits systems, processes and procedures and also of national legislative rules. The person will promote “Best in Class” Service while working cross-functionally with internal teams.
Essential Responsibilities
Advise on questions/requests from employees, managers and the HR community concerning payments, allowances and
tax treatments in a professional, courteous & timely manner;
Review payroll entries and files to ensure they meet the necessary quality & compliance requirements;
Preparation of reporting & associated statistics;
Participate in internal & external payroll audits;
Deal with operational issues and process issues, identifying and implementing appropriate solutions;
Develop action plan to mitigate operational risks or resolve escalated issues;
Proactively seek customer feedback to identify areas for simplification, standardization and productivity within assigned process;
Drive process improvement projects and implementation with a focus on customer satisfaction and standardization;
Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes;
Ensure compliance with internal regulations and external legislation;
Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal
and GE policy requirements;
Develop a strong working relationship with the GE HR community through proactive facilitation & improvement of HR processes, ensuring effective
communication and early identification of requirements & any issues; and
Support complex global acquisition and disposition processes.
Qualifications/Requirements
Bachelors degree in Finance or any business related field from an accredited university;
5 – 8 years of experience in reward and benefits;
Core understanding of Payroll & Benefits processes;
Solid experience in Kenyan, and other East African country payrolls, legislated benefits & tax practices;
Must have valid authorization to work full-time without any legal restriction in Kenya
Desired Characteristics
Strong analytical skills;
Ability to identify trends and implement process improvements;
Attention to detail and planning skills;
Excellent verbal and written communication skills;
Strong customer focus; and
Ability to meet tough deadlines.
