Main tasks and Responsibilities:
Ensure penetration into new markets and segments in the Domestic trade of the brand allocated.
Active client visitation and use of other channels to ensure landing/ closing of new businesses.
Account Management.
Establish good relationship with customer, which includes assistance to overall business cycle of the client (credit facilitation, post-sales issues etc.) to ensure continuous repeat business.
Responsible for channelling back to the organization valuable market intelligence information regarding the trade.
Understand overall business of the customer to be able to come across other business opportunities to up-sell or cross sell other CMA CGM Products and grow share of wallet.
Proactively analyses sales performance based on budget and assists with identifying missing shippers.
Prepare the visit plans
Assists with cargo campaign and calling customers for business.
Escalates urgent issues to internal department for action.
Directly negotiates or communicates negotiations of rate(s) with line/trade management on behalf of the customer or field representative for Import, Export and/or Foreign to Foreign business.
Ensures filing is completed and correct to minimize disputes and flow of booking process.
Promotes eBusiness.
Performs sales lead qualifying and follow up.
Assists with cargo campaign.
Participates in sales and team meetings.
Reports KPIs, monitors rates and issues.
Assists booking team to ensure rates are in place prior to possession of cargo.
Supports financial mitigations be it customer or company dispute associated.
Promote CMA CGM group though shipping line events.
Handle/follow up big accounts and tenders with HO and monitor their support.
Assists team, to include inside coverage, during absences or periods of low staffing.
Skills and Qualification:
Bachelor’s Degree in commerce, sales, marketing, business administration or related degree.
Minimum 5-year experience in the shipping industry preferably in a commercial role.
Previous experience in use of a CRM is an added advantage
Proficiency in MS office tools especially Outlook, Excel and PowerPoint
Have an Entrepreneurial and Innovative approach
Self-starter who is results driven
Excellent verbal & written communication skills
A good team Player
Good Organizational Skills
Apply via :
jobs.cmacgm-group.com
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