Job Description: We are seeking a dynamic and motivated Outbound-Calls Customer Service Representative to join our team. The ideal candidate will have experience working in a call center environment and proficiency in using CRM systems. You will be responsible for making outbound calls to our customers to provide assistance, gather feedback, and promote our services
Requirements:
Proven experience as an outbound calls representative or similar customer service role in a call center.
Proficiency in using CRM systems (e.g., Salesforce, HubSpot, Zoho).
Excellent communication and interpersonal skills.
Ability to handle customer complaints and provide appropriate solutions.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
High school diploma or equivalent; further education or certifications are a plus.
Preferred Qualifications:
Experience in the education or e-learning sector.
Bilingual or multilingual abilities.
Familiarity with sales and customer retention strategies.
Interested and qualified candidates should forward their CV to: hr@easyelimu.com using the position as subject of email.
Apply via :
hr@easyelimu.com
