Job Description Summary
You will be responsible for leading the execution of orders in East Africa and for activities and processes that help the sales organization achieve business objectives. You will be required to follow on any given order from booking to revenue recognition.
Job Description
Responsibilities
Plan and pro-actively manage the entire process of fulfilling a customer contract from Order Entry to Collection to ensure that customer requirements are met
Monitor the Customer Plan versus actual to pro-actively reduce Span in the Customer Order Fulfillment grounded on SCOT optimization (Ship Complete on Time)
Optimize Sales transfers
Ensure orders validation, compliance and approvals before Order Entry
Confirms customer requested date and Plan. The Backlog management
Own and update timely key dates using local operating mechanisms and reports
Reviews Weekly Business Sales
Establish and maintain communication with the appropriate individuals throughout the process (OM manager, Install Specialist, Logistics, Installation coordinator, application coordinator, Finance, Commercial team, Operation execution team)
Set up contract review with Finance/ Regional Manager – Daily follow up of customer credit documentation and inventory
Follow up on collections issues due to OM
Give shipping and billing instructions in accordance with contracts terms and condition
Follow shipment, installation, application via reports
Inventory management – Order Entry and backlog quality. Implement changes as required for each project followed
Provide root cause on defect analysis
Monitor and coordinate daily logistics traffic from warehouses
Qualifications/Requirements Required Qualifications:
Business/Logistic degree/or equivalent
2 to 3 years’ experience in project management or order management
Fluent English
Customer Satisfaction Oriented
Team player Lead
Committed to deliver
Solution driven mind set
Ability to use Systems and work in a matrix environment
Adaptability and flexibility of using different backlog management tools depending on the P&L
Good Understanding of the OM process
Proficient at understanding how the Order Configuration process works
Proficient at understanding how the Order Entry and approval processes work through order booking tools and the OM Tools
Ability to keep contract moving forward
Good Product knowledge
Excellent Verbal and written communication •
Project Management
Transportation and Customs
Apply via :
jobs.gecareers.com
