Duties and Responsibilities:
Have oversight over business operations and keep management updated
Manage the team workflow and schedules
Follow up on tasks and ensure they are closed on time
Work with teams to ensure effective service delivery
Manage client needs and expectations
Supervise staff and manage staff performance
Maintain staff discipline and conflict management
Improve operational efficiency and cost-effectiveness
Develop and implement office policies, set up office procedures and standards
Prepare the office budget, record expenditures and monitor office supplies etc
Ensure that work tools and equipment are well maintained
Provide administrative and operational support.
Required Specifications
Able to work efficiently under pressure
Able to work and stand for long hours
Possess exemplary team management and leadership skills
Attentive to detail, excellent organisational and time management skills
Minimum of a Diploma in business administration/management/Hospitality/Beauty etc or any relevant field
Proactive, resourceful and able to solve problems and provide solutions
Possess outstanding communication skills (both oral and written).
Must have exceptional customer service skills, great interpersonal abilities and emotional intelligence
Knowledge of MS Office, and petty cash management
Ability to lead and manage and work with a team
Apply via :
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