Operations Officer (Quality Assurance)

How can you make a difference?

Provide technical input for the effective and efficient management of VISION transactions processing for the office. Accurate and consistent interpretation and application of VISION/business procedures implemented to support the operational work of the office.
Manage and lead the VISION Hub to ensure that the Hub carries out quality assurance of transactions at an adequate level and in a proactive, client-focused manner. Ensure all transactions are completed within an appropriate timeline, with relevant feedback provided to requesting sections/units. Review work distribution within the Hub to ensure effective functioning and continuously monitor SLAs of the Hub to remain efficient.
Monitor functional Role Mapping/Table of Authority/Release strategy of KCO and manage APPROVA functions in coordination with sections. Review transaction flow and recommend improvements to SOPs for improved efficiency.
Facilitate the conduct of HACT, VISION and other corporate tools training for Nairobi and Zonal Offices, Implementing Partners (IP) and Staff. 
Promote VISION Hub to be a Knowledge Lab for the KCO offices. Identify issues concerning transactions and develop and support training/orientation sessions/clinics to enhance knowledge and use of VISION and its tools.
Review programme document budgets as part of the technical review team before submission to the Partnership Review Committee.
Accountable for the preparation of weekly and ad hoc KPI reports as requested by management.

To qualify as an advocate for every child you will have…

A university degree in one of the following fields is required: finance, accounting, business administration, economics, or financial management.
Membership – or enrollment for membership – in a recognized professional accountancy body would be an advantage.
A minimum of one year of work experience focused on transaction processing and office management is required.
Knowledge of SAP would be an advantage.
Developing country work experience and/or familiarity with emergency is considered an asset.
Fluency in English and knowledge of the local language.

Apply via :

jobs.unicef.org