Operations Manager Job Responsibilities
Operations
Monitor and approve receipt and release of clients’ stock
Ensure safe custody of goods in the warehouse.
Manage material movements according to SOP and best practice.
Oversee the coordination of all inbound and outbound material.
Ensure physical stock movements are correctly managed in the WMS.
Follow up on orders for customers to ensure they are executed on time and accurately.
Ensure that every step of the process is functioning effectively.
Planning
Prepare daily planning schedule to ensure sufficient storage space, personnel and equipment are available to meet daily operational requirements.
Reporting
Ensure that weekly WMS reports on client volumes and warehouse capacities are done for top management.
Measure warehousing activities with accurate KPIs and share KPIs with customers, regional team and top management.
Notify management of any irregularities and issues.
Supervision
Consistently analyse productivity and efficiency of warehouse staff and equipment.
Monitor staff to ensure job activities are carried out properly based on agreed job descriptions and set objectives.
Safety
Follow up on the development of company QHSE policy on the shop floor.
Follow up with QHSE, legal, security incidents/ findings with relevant department heads.
Manage the personnel in line with health and safety regulation and group policy.
Qualifications for the Operations Manager Job
Degree in supply chain or equivalent
5 years’ experience in supply chain or a related field
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