About the role
As the Operations Manager, you will have the overall responsibility of the implementation of processes to ensure smooth and efficient running of the organization and execution of our programs, oversee the administrative and financial processes, and the management of staff.
Operations Manager Job Responsibilities
Operations
Provide ongoing review and assessment of current operational policies and systems, including finance, administration, logistics, and human resources, and ensuring they are aligned with HopeCore vision and mission;
Manage the operations team with daily responsibilities including procurement, fleet management, IT support, logistics, and security for all office staff and visitors;
Provide oversight for IT support, procurement, fleet management, and logistics for office staff on a daily basis, international travel, and visitors;
Measures effectiveness and efficiency of operational processes both internally and externally and finds ways to improve processes;
Ensure implementation and ongoing compliance with said processes;
Develops and implements expansion strategies of our programs to other counties.
Finance
Ensure the preparation and presentation of financial analysis, and reports on fiscal health of country program in a timely manner;
Ensure we meet the statutory compliance requirements;
Support all aspects of procurement including the negotiation of all contracts with vendors, purchase of all major assets, and monitoring all fixed asset within the organization;
Assist in the development and management of annual programmatic and organizational budgets;
Oversee ongoing management of the program budgets;
Support the Internal Auditor in monitoring and reporting of financial and programmatic progress.
Human Resources
Identify areas for performance improvement and increased efficiency, including processes and systems. Implement changes where appropriate;
Lead human resources management, including recruitment, orientation, and management of existing staff;
Develop a performance enabling environment ensuring our employees meet or surpass organizational goals;
Create and drive an organizational culture that enhances collaboration and impactful communication within team.
Knowledge Management
Contribute to the identification and documentation of experiences, successful approaches and evidence for effective strategies for strengthening projects.
Donor Relations and Development
Participate in fundraising efforts, including new program development, proposal and concept note development, budgeting and the development and management of relationships with existing and potential donors;
Research grant agencies and foundations to identify potential sources of funding;
Develop relationships with implementing partners and funders and reporting on project progress to funder(s);
Writing of grant and program proposals
Requirements for the Operations Manager Job
You are a natural in creating and developing sustainable relationships with diverse stakeholders
At least 3 year’s experience managing operations in growing organizations with small agile teams
You are a highly enthusiastic person with proven ability to work under high demanding work environments
You are passionate about social change and want to build a career around it
You have the ability to multitask in ambiguous environments and can deliver results while working independently; You have at least 6 years of management experience;
You have exemplary track record of leading teams to achieve results;
You have worked with non-profits, preferably in the rural Kenya set up;
You have experience in budget management;
You have created and implemented processes before
You are bold and can confidently share your opinion with others;
Your friends claim you are the most organized and detailed person they ever met;
You have demonstrated the ability to think critically and creatively in developing solutions
You are a BA graduate, Master’s preferred in Business Administration, Public Administration, Finance, International Development, or related field;
You have a strong verbal and written communications skills. Fluent in English and Kiswahili;
You have past experience in donor reporting;
You are conversant with basic IT skills such as MS office, Google drive
You have the cultural fit to work in Village Hope Core
You are able to multi-task, willing to think outside-the-box.
You are passionate about empowering lives of others and creating sustainable change
You are excited about working in multicultural team environments
You have high enthusiasm and positivity in your approaches
You are a curious and fast learner, able to pick up new tasks an challenges and execute them effectively
You have great ideas that you want to share with diverse stakeholders
Small setbacks do not discourage you: they motivate you
Why work with us?
We give you an opportunity to drive your own growth and development,
Opportunity to work in a purpose-driven organization and roles
Be part of our expansion of our impact beyond our current scope
Receive mentorship from an experience Board of Directors in the United States
Other information
This opportunity is based in Chogoria Kenya and the professional should be able to start latest May 2017. You will report to the CEO. We will arrange a 3-month initial probation period. A commitment of working with us for at least 3 years is expected.
