Operations Manager

Responsibilities

Keep abreast of local and global best practices in business development, marketing, CSR and ICT and make recommendations to the Executive Director on how this impacts the organizational transformation;
Demonstrate ownership of and communicate strategy and innovation strategic direction and objectives to all staff;
Participate as member of senior management in formulating corporate strategies, policies, plans and budgets and in monitoring the company’s performance to ensure that the corporate objectives and targets are achieved;
Prepare the strategy and innovation divisional budget and work program and follow up its implementation upon approval;
Develop and implement suitable business transformation strategies to respond to internal and external drivers;
Challenge existing practices and identify new and better ways of working in order to accelerate the company towards achieving its strategic outcomes;
Ensure collaboration cross-functionally to identify, evaluate and analyse evolving strategic priorities, setting strategic objectives and goals, identifying instruments for their attainment as well as monitoring and evaluation of the chosen strategy;
Develop and monitor the execution of the company’s strategy, delivering innovative solutions to enhance the organization’s capability;
Ensure that the company makes financially sound, executable and data-driven business strategies that improve the shareholders’ value;
Collaborate with executive-level management in the development of performance goals and long- term operational plans for the company;
Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration;
Continuously monitor and evaluates the company’s long term, medium & short term strategic objectives and initiatives that enable the achievement of its overall strategic plan;
Monitor and proactively analyze internal and external events that affect the company on an ongoing basis so as to provide ideas and leadership for both short-term tactics and long-term positioning and vision;
Ensure that the corporate strategy is well cascaded through annual corporate plans or targets of the company to guide resource allocation and key decisions aimed at the achievement of results;
Spearhead the company’s innovation agenda to generate, select and implement value-adding ideas to improve product development, business process improvement and automation.
Lead the development and implementation of the company’s CSR Agenda;
Oversee the development and implementation of a robust ICT transformation agenda to support the company’s business needs;
Prepare and submit all monthly, quarterly and annual reports;
Prepare the strategy and innovation division’s income and expenditure budget and monitor its implementation upon approval;
Build, lead and motivate a competent strategy and innovation management team that will in turn ensure that the division has the right people in the right places to sustainably support the delivery of strategy and innovation services at the Hospital
Work closely with human resources to establish a culture of high performance;

Qualifications

Bachelor’s degree in Business Administration, Operations Management, or related field; a Master’s degree is a plus.
5+ years in operations management or a similar role, with a proven track record of improving operational efficiency.
Strong leadership and team management skills.
Proficiency in Microsoft Office, ERP systems, and process management tools.
Excellent analytical, problem-solving, and decision-making abilities.
Knowledge of Orthopaedic implants, splints and rehabilitation products preferred

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