Role Description
This is a full-time on-site role as an Operations Manager located in Nairobi County, Kenya. The Operations Manager will be responsible for the day-to-day operations management of the company, including managing logistics, booking accommodation, managing customer service, and ensuring the quality and execution of tours. The Operations Manager will also be responsible for developing the company’s policies and procedures, and coaching and leading team members to ensure the highest levels of customer satisfaction.
Qualifications
Experience in operations management and hospitality
Excellent organizational and time-management skills
Ability to work independently and in a team
Demonstrated leadership and coaching abilities
Excellent communication and interpersonal skills
Proficiency in Microsoft Office and other relevant tools
Bachelor’s degree or equivalent in Business Administration, Tourism, or related field
Experience in the travel industry and knowledge of local customs and languages is a plus
Please mail your CVs to info@wildvoyager.com
Apply via :
info@wildvoyager.com
