Job Summary
Reporting to the local Senior Program Coordinator, International Medical Aid’s Operations Intern will be involved in the day-to-day coordination of housing, transportation, local tours, safaris and hospital placements for foreign students, doctors, nurses and other healthcare professionals. The Operations Intern will be responsible for overseeing IMA’s volunteers and assuring their safety and comfort at all times. Additionally, the Operations Intern will be responsible for daily expense accounting and will be involved in coordinating IMA’s mobile medical and hygiene clinics.
Responsibilities for the Operations Internship
Daily management and oversight of healthcare electives and medical placements including the following:
Coordination of housing, transportation and food
Facilitation of hospital placements
Accounting of all program related expenses/costs
Daily oversight of volunteers both in residence and hospital
Coordinating and leading local tours of attractions in Mombasa including Fort Jesus, Mamba Village and
Haller Park
Providing local area and hospital orientation for program participants including comprehensive overview of the following:
Participant Code of Conduct
Country-Specific Safety Precautions including warnings about use of “tuk-tuks”, public transportation and motor bikes
Universal Precautions
Guidelines for Premedical and Medical Students Providing Patient Care During Clinical Experiences Abroad
Overseeing the mentorship of volunteers in healthcare placements
Remaining available and responsive to participants concerns or in-case of emergency
Participating in monthly hygiene or medical clinics
Managing and developing IMA’s growing community of users, shaping our brand identity through our website, blog, and social media (Twitter, Facebook, Instagram)
Conceiving and developing new marketing and support materials for IMA’s programs in Kenya
Qualifications for the Operations Internship
Bachelor’s Degree: Tourism and hospitality management or a social sciences degree, with a minimum of a second class upper division from a recognized University
Must possess clean criminal and academic record
Must possess a very high level of integrity and upload IMA’s ethical standards
Must be self-motivated and be able to effectively work with minimum supervision
Must have the ability to develop and maintain good relationships with internal and external stakeholders
Must be proficient with Microsoft Office Suite
Must be familiar with Mombasa city
Must be proficient at use of social media including Facebook, Twitter and Instagram
