Job Purpose
To lead and align the IMS Operations value chain function through the development and implementation of a functional strategy and operating model, enabling a high-performance culture, client satisfaction, reduced risk and compliance to regulatory and legislative requirements.
Key performance area
Process and Governance
Define and implement a strategy, operating model and policies for multiple value chain functions in the context of an analysed risk profile as well as relevant corporate governance.
Establish and optimise a total supply chain solution function.
Ensure alignment of operational capabilities to total supply chain solution requirements.
Finance
Define and control the budget for multiple value chain functions.
Client/Customer
Integrate and align multiple value chain functions based on internal & external client requirements as well as market trends and other business intelligence.
People
Align people’s performance goals to support the achievement of a strategy for multiple value chain functions.
Support and empower people that design and implement change within multiple value chain functions.
Manage talent and succession.
Qualifications required
Qualifications Type: Relevant Bachelor`s Degrees and/or Advanced DiplomaNQF Level: NQF Level 07
Skills and experience required
8 – 10 years’ experience in a similar environment, of which 3 – 4 years at senior management level
Experience in setting up businesses in different countries
Behavioural Competency
Business acumen
Client centricity
Improvement orientation
Inspirational leadership
Interpersonal effectiveness
Personal courage
Results Orientation
Strategic orientation
Technical Competencies
Budgeting and Cost Management
Business and Operations Management
People Management and Development skills
Understand and apply Labour Relations Procedures
